Press Releases

America First Credit Union partners with Loquat Inc for small business account onboarding

Top 10 credit union will adopt a new small business banking platform to create a streamlined digital process for business members for digital account opening, virtual cards, payments and reporting

Ogden, Utah July 9, 2024 – America First Credit Union has selected Loquat Inc. to help enhance the onboarding experience for small business members. The partnership will equip small business owners with time-saving mobile solutions to make it easier, faster and more secure to run their business and have full control over their finances.

“We’ve seen significant small business account growth across our membership — and these members want to get up-and-running quickly,” said Karey Thomas SVP of branch delivery at America First Credit Union. “The partnership with Loquat will provide our business members a modern experience tailored to meet the demands of the commercial marketplace.”

In addition to new business account opening, Loquat provides virtual debit and credit cards and enables payment and lending products to be established within minutes using a proprietary process that  reduces the time  that is historically  required to onboard new business members.

“We are looking forward to helping America First Credit Union enhance its commitment to small businesses,” said Zarina Tsomaeva, founder and CEO of Loquat. “More and more entrepreneurs are striking out on their own, and finding a financial institution that supports their business needs can be complex and time consuming. America First Credit Union will bridge that gap for them.”

Business owners can learn more about America First Credit Union at www.americafirst.com/business. 

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Media Contact:

Dave Nellis

America First Credit Union

801.827.8606

dcnellis@americafirst.com

 

About America First Credit Union

Now in its 85th year, America First Credit Union has grown from a single branch serving military personnel and federal employees into one of the strongest and most progressive credit unions in the country. The credit union is the largest in Utah, and has 115 locations across Arizona,

Technology-Centric Credit Union Branch Opens in Provo

The Provo location is the latest America First Credit Union branch to feature new video teller machine technology.

PROVO, Utah (June 13, 2024) – America First Credit Union will celebrate its new Provo branch, which has been reimagined into one of the most technologically advanced financial institution branches in the state.

The building is one of the first locations built to include the new video teller technology in the drive-through. Rather than going inside, this technology allows members to efficiently conduct business from their vehicle with an expert from the credit union over a secure video call.

“Our credit union puts member service front and center,” said Thayne Shaffer, CEO of America First Credit Union. “This includes implementing new technologies and innovations that will improve our members’ experience with us while not compromising the face-to-face service they have come to expect.”

Additional upgrades to the facility include a new façade and overall design sensibilities that are modern, open, and modular. Rather than centering the design around cubicles and a traditional teller line, branch staff and visitors can move freely throughout the space and discuss business in comfortable office nooks. This includes a private, tech-equipped office, where members can connect with offsite experts through video meeting technology.

As a part of its re-opening, the credit union is giving $5,000 each to the Boys and Girls Club of Utah County and the Provo City School District Foundation. Additionally, the new location is currently offering new member incentives, including a $100 cash bonus to new members and $50 for youth accounts. Complete information can be found online at americafirst.com.

The Credit Union opened a similar, tech-centric location in Eagle Mountain in February.

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ABOUT AMERICA FIRST CREDIT UNION

Now in its 85th year, America First Credit Union has grown from a single branch serving military personnel and federal employees into one of the strongest and most progressive credit unions in the country. The credit union is the largest in Utah, and has 115 locations across Arizona, Idaho, Nevada, New Mexico and Utah. It is also the fifth largest credit union in America with more than 1.4 million members, and the seventh largest in assets with more than $20 billion. America First Credit Union is a member-owned, not-for-profit cooperative financial institution dedicated to building communities and helping members do more with their money. Learn more at americafirst.com.

(Rendering courtesy Sparano + Mooney Architecture and Utah Tech University)
(Rendering courtesy Sparano + Mooney Architecture and Utah Tech University)

Utah Tech University unveils America First Performing Arts Center

ST. GEORGE, Utah — In appreciation of America First Credit Union’s continued community support, Utah Tech University revealed Friday in a special ceremony that it’s performing arts venue will be named the America First Performing Arts Center after renovations and expansion are completed near the end of 2025.

“Utah Tech University and the entire Southern Utah community are immensely grateful to America First Credit Union for their support,” said Brad Last, the university’s vice president of advancement. “Not only will the completed project draw world-class talent to Washington County, but it will also dramatically enhance the experience for residents and visitors who enjoy entertainment opportunities in the facility.”

America First Credit Union is donating $5 million to the project, which is also funded by a $28 million appropriation from the Utah State Legislature, a $1.3 million contribution from Washington County and many community donors. Highlighting the community partnership making this project possible, the renovated venue will serve as the official home of Southwest Symphony, Southern Utah Heritage Choir and Utah Tech University’s student and professional art programming.

“This newly remodeled facility will provide a forever home for the musical renaissance the Southwest Symphony, Heritage Choir, and University have sparked in the St. George area,” said Tammy Gallegos, EVP and chief strategic engagement officer at America First Credit Union. “Music and the arts bring people together — and America First Credit Union believes strongly in supporting and building community around the things we love, share, and build together.”

Renovations to the arts center include expanding the lobby, rehearsal spaces, box office, concessions and restrooms to accommodate larger audiences and a wider variety of performers. To enhance the audience experience, the plan includes adding a balcony with more seating, center aisles for easier access to seats and event space as well as upgrading lighting, sound and projection equipment throughout the building. Back-of-house renovations include expanding green rooms, make-up rooms and dressing rooms.

Efforts to expand the venue began when the Southern Utah Performing Arts Foundation sought a facility to meet the needs of the Southwest Symphony and Southern Utah Heritage Choir and proposed a partnership with the university.

Completed in 1986, the M.K. Cox Performing Arts Center, as the venue is currently named, was made possible by a generous donation from Dr. Mervyn K. and Sue Cox and has served the community as a center for performing arts for nearly four decades.

For more information about the renovation project, visit http://supafoundation.com.

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Now in its 85th year, America First Credit Union has grown from a single branch serving military personnel and federal employees into one of the strongest and most progressive credit unions in the country. The credit union is the largest in Utah, and has 115 locations across Arizona, Idaho, Nevada, New Mexico and Utah. It is also the fifth largest credit union in America with more than 1.4 million members, and the seventh largest in assets with more than $20 billion. America First Credit Union is a member-owned, not-for-profit cooperative financial institution dedicated to building communities and helping members do more with their money. Learn more at americafirst.com.

America First Credit Union Holds 85th Annual Meeting.

Riverdale, UT – April 16, 2024 – The 85th Annual Meeting of America First Credit Union (AFCU) was held on Tuesday, April 16, 2024, at 3 p.m. MDT. Linda Carver, current chair of the board of directors, welcomed both in-person and virtual attendees and thanked them for their participation. President/CEO of the Utah Credit Union Association, Scott Simpson, was in attendance along with longtime supporter of the credit union and attorney, Bruce Richards, who served as parliamentarian. Other members of the board were introduced and recognized for their many years of dedication and service to the credit union. Thayne Shaffer, President and CEO was present and recognized, along with the executive team and other members of senior management. Linda also extended a special word of gratitude towards the 3,330 well-trained and dedicated employees for their hard work within AFCU’s network of 117 branches.

A focal point of each annual meeting is the election of members to serve on the board of directors. In accordance with AFCU bylaws, three qualified candidates were identified, screened, and elected by acclamation. Barney Chapman, who serves as chair of the Nominations Committee, explained the qualifications, duties and responsibilities required of board members. Mr. Chapman announced the election results, and AFCU congratulates David McKonkie, Cathy Person, and John Spease, who will continue to serve as members of the America First Credit Union Board of Directors. These volunteers generously give of their time, talents, expertise, and experience for the betterment of the credit union and have the financial well-being of its members in mind.

Remarks from Linda Carver are recorded in the 85th Annual Meeting report, and more information can be viewed online under the Memberline link. Linda closed the meeting with a heartfelt message of sincere appreciation to all AFCU members and thanked them for their loyalty and trust, looking forward to the future and the continued success of America First Credit Union.

Meeting adjourned at approximately 3:15 p.m. MDT.

America First Credit Union is a Forbes Top 100 Best Midsize Employer

FOR IMMEDIATE RELEASE

For six years running, America First has been recognized as a great place to work.

 

 

OGDEN, Utah Feb. 15, 2024 – America First Credit Union has been named as one of America’s Best Midsize Employers by Forbes. America First is the highest ranked credit union in the midsize category, and the second highest ranked midsize financial institution overall.

“At the core of every successful organization is a remarkable group of people,” said Kent Streuling, senior vice president of human resources at America First Credit Union. “Our employees’ regard for America First is a big part of why we are once again on Forbes’ list. We are proud of our work culture — it reflects a high standard of service and deep appreciation of our employees.”

Forbes, in collaboration with market research company Statista, selected America’s Best Midsize Employers based on an independent survey of more than 170,000 employees from companies around the country. The survey assessed companies employing at least 1,000 workers within the United States. This year’s method involved evaluating both individual feedback from employees and public reputation scores across industry sectors.

Forbes recognized 400 companies in the midsize ranking and 600 in the large ranking. This is the sixth year in a row that America First has been recognized by Forbes as a Best Midsize Employer, and the credit union rose from 90th on the 2023 list to 75th in 2024. Across the midsize and large employer categories, America First is the second highest ranked credit union employer in the country.

 

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ABOUT AMERICA FIRST CREDIT UNION

Proudly celebrating 84 years of servicing members and a long-standing history, America First Credit Union has become one of the largest, most stable, and most progressive credit unions in the country. As Utah’s largest credit union, it has remained a member-owned, not-for-profit cooperative financial institution. Today, America First has 118 locations across the five western states of Utah, Idaho, Arizona, Nevada, and New Mexico. America First is the eighth largest credit union in assets in the United States with over $19 billion, and the fifth largest credit union in membership in America with more than 1.3 million members.

 

MEDIA CONTACT

Dave Nellis
America First Credit Union
801.827.8606

dcnellis@americafirst.com

 

America First Credit Union Opens State-of-the-Art Branch in Utah County

New, western Utah County location is built around a tech-centric member experience

EAGLE MOUNTAIN, Utah (Jan. 22, 2024) – America First Credit Union (AFCU) today announced the opening of one of its most technologically advanced branches in Eagle Mountain.

The new, state-of-the-art facility, which incorporates technology inside and out, is the first America First branch built exclusively around video teller machine technology. This new technology provides on-demand support from remotely located America First experts and will allow members to efficiently conduct many additional types of financial transactions through the drive-through.

The Eagle Mountain branch will serve a community of approximately 54,000, including more than 11,000 AFCU members. The new location, 4195 N. Pony Express Parkway, will be a resource to those living in rapidly growing Eagle Mountain, surrounding communities such as Cedar Fort and Fairfield, and to those who travel through and work in western Utah County.

“America First has a strong commitment to the vibrant, growing communities in Utah County where we have served members for decades,” said Thayne Shaffer, CEO of America First Credit Union. “The technology and accompanying member experience underscores this commitment and will serve as a model for future branches.”

The Eagle Mountain branch, the 13th America First has opened in Utah County, will be managed by Angela Platt. She and her team will host the community at an opening celebration on Saturday, Jan. 27, from 11 a.m. to 1 p.m. The event will feature free refreshments from local food trucks. Additionally, members can enter to win a $5,000 Family Vacation Package with Get-Away-Today by stopping in between Jan. 22 and Feb. 3.

The opening celebration will be followed by an official ribbon cutting ceremony on Friday, Feb. 2.

America First will also have several new member offers available at the Eagle Mountain Branch through Feb. 10, including:

  • $150 to new AFCU members (savings, checking, debit, online statement)
  • $50 to new youth members (17 and younger)

Branch information can be found online at americafirst.com.

 

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ABOUT AMERICA FIRST CREDIT UNION

Proudly celebrating 84 years of servicing members and a long-standing history, America First Credit Union has become one of the largest, most stable, and most progressive credit unions in the country. As Utah’s largest credit union, it has remained a member-owned, not-for-profit cooperative financial institution. Today, America First has 118 locations across the five western states of Utah, Idaho, Arizona, Nevada, and New Mexico. America First is the eighth largest credit union in assets in the United States with over $19 billion, and the fifth largest credit union in membership in America with more than 1.3 million members.

America First Credit Union Donates to Community Food Bank of Southern Arizona Through its ‘Touchdowns for the Hometown’ program

For every Wildcats touchdown America First Credit Union donates $100 to the non-profit

FOR IMMEDIATE RELEASE

TUCSON, AZ – December 1, 2023 – America First Credit Union (AFCU), in partnership with University of Arizona Athletics, is supporting the community through its ‘Touchdowns for the Hometown’ program. For each Wildcats’ touchdown during the 2023 season, AFCU donates $100.00 to the Community Food Bank of Southern Arizona, which means the more touchdowns U of A scores, the more the community scores.

The program culminated with the final game of the season on November 18. By the end of the final game, the Wildcats had scored 44 total touchdowns for the season, resulting in a rounded-up $5,000.00 donation to Community Food Bank of Southern Arizona from America First Credit Union.

“There are so many wonderful organizations doing great work in our communities, and support of those groups is a foundation of America First Credit Union,” said Thayne Shaffer, America First Credit Union President and CEO. “With our ‘Touchdowns for the Hometown’ program, we’re able to support those charitable groups through our support of Wildcats football. The better the team does throughout their season, the bigger the donation to our community partners.”

This season marked the second year of AFCU’s ‘Touchdowns for the Hometown’ program with U of A. Given the success of the program and the support of the community the program creates, America First Credit Union plans to continue the program for years to come.

 

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ABOUT AMERICA FIRST CREDIT UNION

Proudly celebrating 84 years of servicing members and a long-standing history, America First Credit Union has become one of the largest, most stable, and most progressive credit unions in the country. As Utah’s largest credit union, it has remained a member-owned, not-for-profit cooperative financial institution. Today, America First has 118 locations across the five western states of Utah, Idaho, Arizona, Nevada, and New Mexico. America First is the eighth largest credit union in assets in the United States with over $19 billion, and the fifth largest credit union in membership in America with more than 1.3 million members.

MEDIA CONTACTS:

Dave Nellis
America First Credit Union
801.827.8606
dcnellis@americafirst.com

 

America First Credit Union Donates to Little Lambs Foundation for Kids Through its ‘Blue Zone’ program

Every time the Aggies get into the ‘Blue Zone’, America First Credit Union donates $100 to the non-profit

LOGAN, UT – November 29, 2023 – America First Credit Union (AFCU), in partnership with Utah State Athletics, is supporting the community through its ‘Blue Zone’ program. Every time the Aggies get into the Blue Zone during the 2023 season, AFCU donates $100.00 to Little Lambs Foundation for Kids, which means the more touchdowns Utah State scores, the more the community scores.

The program culminated with the final home game of the season on November 18. Wrapping up a successful season, America First Credit Union presented a $5,000 donation to Little Lambs Foundation for Kids from America First Credit Union.

“One of the pillars of America First Credit Union is supporting organizations that are doing great things to help the communities in our beautiful State. One such organization is Little Lambs Foundation for Kids in Logan, providing diapers for low-income families, and much-needed support to kids in foster care or who find themselves in emergency shelters,” said Thayne Shaffer, America First Credit Union CEO. “Our ‘Blue Zone’ program lets us support these organizations, while also supporting Aggies football and Utah State Athletics.”

“Utah State University Department of Athletics is committed to investing in our communities and families, especially the children within the state,” said USU Vice President and Director of Athletics Diana Sabau. “We are thankful for our partnership with America First Credit Union and the positive impact they have on Cache Valley and the great state of Utah.”

This season marked the second year of AFCU’s ‘Blue Zone’ program with Utah State. Given the success of the program and the support of the community the program creates, America First Credit Union plans to continue the program for years to come.

 

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ABOUT AMERICA FIRST CREDIT UNION

Proudly celebrating 84 years of servicing members and a long-standing history, America First Credit Union has become one of the largest, most stable, and most progressive credit unions in the country. As Utah’s largest credit union, it has remained a member-owned, not-for-profit cooperative financial institution. Today, America First has 118 locations across the five western states of Utah, Idaho, Arizona, Nevada, and New Mexico. America First is the eighth largest credit union in assets in the United States with over $19 billion, and the fifth largest credit union in membership in America with more than 1.3 million members.

MEDIA CONTACTS:

Dave Nellis
America First Credit Union
801.827.8606
dcnellis@americafirst.com

America First Credit Union and the Real Salt Lake Announce Winner of Inaugural Small Businesses Spotlight

Snider Brothers Meats receives an America First-donated RSL marketing sponsorship agreement

SALT LAKE CITY – Nov. 28, 2023America First Credit Union (AFCU) and Real Salt Lake are excited to announce today Snider Brothers Meats as the grand prize winner of its inaugural “Small Business Spotlight” contest. The Cottonwood Heights-based company was announced as the contest winner during a live finals event at America First Field. As the winner, America First Credit Union will provide Snider Brothers Meats with single-season assets for a marketing sponsorship with RSL and at America First Field, which are tailor-made to assist in their business growth.

“Opportunities like this are once in a lifetime,” said Rachel Wilson, Manager of Snider Brothers Meats. “We are honored to have been selected as the Small Business Showcase Winner by America First Credit Union and Utah’s own Real Salt Lake.  We are looking forward to the possibilities that this partnership presents in growing our business, connecting with our communities, and sharing our passion. We can’t wait to get started!”

 Snider Brothers Meats is a family-owned business with six generations of experience. As a staple in the Cottonwood Heights community for more than 30 years, the company holds true to its traditions and values of the past — service and quality over everything else. Whether it is offering BBQ lessons to customers in the parking lot, teaming up with local schools and sports organizations to raise money or ensuring their lifelong customers make the best selection for their family gatherings, the crew at Snider Brothers strives to make our community more welcoming and better every day.

“We congratulate Snider Brothers Meats on their impressive 30 years as a family business and the well-deserved recognition as the inaugural RSL Small Business Showcase winner,” said Thayne Shaffer, America First Credit Union President and CEO. “At America First Credit Union, we’re proud to support small businesses committed to their community, like Snider Brothers Meats. Thank you to our partners at Real Salt Lake, who help us empower and support local businesses.”

 “It is our privilege as a Club to enrich our community and offer experiences like this alongside a partner like America First Credit Union,” said John Kimball, Real Salt Lake President. “We are so excited to be able to work with Snider Brothers Meats and create a partnership package that will not only highlight and promote their incredible brand but will connect to our passionate fan base and increase their voice in our community.”

 The inaugural contest garnered around 270 entries from small businesses across Utah. Finalists were evaluated on how well they represent Utah, how much they currently give back to the community, and how this opportunity will help them execute their business objectives successfully. The finalists were picked by a panel of judges comprised of AFCU and RSL representatives and community and business leaders.

 

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ABOUT AMERICA FIRST CREDIT UNION

Proudly celebrating 84 years of servicing members and a long-standing history, America First Credit Union has become one of the largest, most stable, and most progressive credit unions in the country. As Utah’s largest credit union, it has remained a member-owned, not-for-profit cooperative financial institution. Today, America First has 118 locations across the five western states of Utah, Idaho, Arizona, Nevada, and New Mexico. America First is the eighth largest credit union in assets in the United States with over $19 billion, and the fifth largest credit union in membership in America with more than 1.3 million members.

MEDIA CONTACTS:

Dave Nellis
America First Credit Union
801.827.8606
dcnellis@americafirst.com

Kelsey Richardson
R&R Partners
801.913.9454
kelsey.richardson@rrpartners.com

 

America First Credit Union Ranked Top SBA Credit Union Lender in the Nation for the Second Year

West coast-based credit union supports small businesses with more than $71M in SBA Loans

FOR IMMEDIATE RELEASE

SALT LAKE CITY, UT – November 28, 2023 – America First Credit Union (AFCU) ranks as the top Small Business Administration (SBA) credit union lender in the United States. The list ranks all financial institutions across the country based on the approved dollar amount of SBA loans. As the top credit union on the list, AFCU has $71,754,300 in approved SBA loans, averaging $1,176,300 per loan.

“America First Credit Union is proud to be ranked as the number one credit union SBA lender in the nation,” said Blake Weathers, senior vice president of commercial lending at AFCU. “Small businesses are at the very heart of our communities, and it is our honor to work with and support these businesses by providing the resources they need to thrive and grow.”

AFCU employs a dedicated team of small business lenders to support new start-ups and help established small businesses grow. As part of that commitment, the credit union strives to be a trusted business partner, lending financial support to small businesses that, in turn, support their communities.

“As an entrepreneur and businessman, I have worked with many financial institutions over the past 30 years. I can honestly say that our relationship with America First Credit Union has been a breath of fresh air compared to most of those previous experiences” said Jim Huffman, owner of Huffman Health Services. “They are honest, straight forward, and know the meaning of the word ‘partnership’. They have supported the vision and growth of our company, and stepped up when we needed their support. I cannot imagine working with another group, and I give them my highest recommendation.”

“Thanks to America First Credit Union, I was able to secure an SBA-7A loan that allowed me purchase a local sign company that has been in business in Ogden, UT since 1929” said Zena E. Manley, owner of Richards Sign Company. “The prior owners had to retire suddenly due to a health matter, which could have resulted in the closing of the shop and the laying off of myself and several other employees. However, after I spoke to a loan officer at AFCU it became apparent that I was able to purchase the company with the aid of the SBA loan program. Working closely with the loan officer, I was able to easily navigate the federal requirements, applications, and forms for the loan and successfully purchased the company. I found the entire process to be friendly, informative, and highly professional. I would gladly recommend AFCU to other small business owners and look forward to my continued partnership with AFCU.”

In addition to being recognized as the top SBA credit union lender, AFCU supports small businesses in additional ways. The credit union’s Small Business Showcase is held annually with its sports partners, including the Utah Jazz, Las Vegas Raiders, and Real Salt Lake, where small businesses apply for the program, and the winning small business receives a suite of on-site and online marketing opportunities through each team. Additionally, AFCU offers a variety of small business calculators for members to determine startup costs, evaluate the business, and understand business financial ratios, among others.

The SBA list showing the full rankings can be found here: https://careports.sba.gov/views/7a504LenderReport/LenderReport?%3Aembed=yes&%3Atoolbar=no

 

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ABOUT AMERICA FIRST CREDIT UNION

Proudly celebrating 84 years of servicing members and a long-standing history, America First Credit Union has become one of the largest, most stable, and most progressive credit unions in the country. As Utah’s largest credit union, it has remained a member-owned, not-for-profit cooperative financial institution. Today, America First has 118 locations across the five western states of Utah, Idaho, Arizona, Nevada, and New Mexico. America First is the eighth largest credit union in assets in the United States with over $19 billion, and the fifth largest credit union in membership in America with more than 1.3 million members.

MEDIA CONTACTS:

Dave Nellis
America First Credit Union
801.827.8606
dcnellis@americafirst.com

Robert Benson
R&R Partners
702-318-4249
robert.benson@rrpartners.com