Stop, Look, and Listen
By John B. Lund, President and Chief Executive Officer
Many of life’s most valuable lessons are learned in our youth. One example was taught to me at an early age by my mother. When we approached a street on foot, she would hold my hand tightly and say, “We must always stop, look, and listen before attempting to cross.”
In her wisdom, she knew that children often run impulsively and streets inherently present many dangers. She also understood she would not always be there to safely guide me. My mom was well aware that I would have many journeys and destinations that required me to cross countless streets on my own, and I would need to make stopping, looking, and listening part of a consistent daily routine.
Stopping allowed me to pause, become knowledgeable of my surroundings, think, plan, and stay alert. Looking in all directions, I could see any approaching vehicles, bicycles, or other possible dangers and distractions. Listening enhanced my ability to make good decisions. I could hear approaching vehicles that may have been obscured by vegetation, parked cars, or other obstructions. Sirens or other sounds would make me extra cautious.
This simple concept that I took to heart is very powerful and has applications well beyond crossing a street and arriving at a destination safely. Indeed, it can be applied to many decisions we make and other aspects of life’s journey. As we begin a new year, the process of stopping, looking, and listening can be helpful, productive, satisfying, and even transformative.
Stop or pause to ponder your situation. Plan a better course for yourself, or think about how to assist someone else. Have gratitude for the good that surrounds us. Stop a bad habit or negative behavior.
Look and be observant. Appreciate the beauties of nature and our surroundings. Look for the good in others and within our great country. Take advantage of opportunities to learn something new or improve a talent you possess. Look for simple ways to serve others or help someone less fortunate.
Listen for and create opportunities for improvement. Assess possible danger signals in one’s health or relationships with others, and make corrections as needed. Listen for and recognize the positive aspects of life and focus more on them.
At America First Credit Union, we are renewing our commitment to meet your complete needs by focusing on these simple steps. We will stop or pause to think, review, plan, create, and recommit ourselves to the highest standards of service, product excellence, and integrity. We will continually look for ways to improve, innovate, and establish ourselves as your only financial institution. We will continue to listen, engage, and gather your feedback to remain relevant to your financial well-being.
Your friends at America First are grateful for your membership, loyalty, and for allowing us to meet your complete financial needs. We appreciate your trust and look forward to a lifelong relationship with you and your family. We wish you a joyous, meaningful, and productive year in 2015.