Guest Commentary: The New Online and Mobile Banking Experience
By Rich Syme, Executive Vice President & Contact Center Delivery, Product Management It's a bit cliché, but to say technology evolves quickly might be the understatement of the century. In my role overseeing our digital services, I can see this transformation up close. It's incredible and, honestly, a little overwhelming just how rapidly change comes to the ways in which we engage with the world and each other. Of special importance to me is the effect such advancement has on day-to-day money management. A central goal is empowering America First members, providing them with the ability to handle their finances in…

