Donate to End Hunger

Even in communities as caring and close-knit as ours, too many people go hungry. That’s why the annual Greater Good food drive is so important to us. Through October 20, we’ll be accepting canned & non-perishable groceries—along with other necessities like toothbrushes, diapers and soap—at all America First branches. And, as a small way of expressing our appreciation, you’ll get one entry for each item you donate in our drawing for a free Apple Watch. Please visit us here to find the credit union location nearest you. *Eligibility & conditions apply to the drawing. Participants must be at least 18…
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Security Update: Going Online Means Staying On Your Guard

Our world becomes increasingly digital every day and, as more personal & financial information goes online, strong cybersecurity is essential. Here are some ways to stay safe: Strong passwords offer better protection than PINs. You should also create different, personalized phrases for each account. Take advantage of two-step account authentication when it’s available. Monitor transaction activity frequently with free online banking and immediately report any discrepancies. Download our free Card Guard® mobile app to set controls for when, where, and how your Visa® credit & debit cards can be used. Always lock your smartphone or tablet. Don’t click on unfamiliar…
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The Power of Pulling Together

The Power of Pulling Together

By John B. Lund, President and Chief Executive Officer I recently read an interesting article about the power and majesty of draft horses, which also provided me with a valuable learning example. While the Clydesdales may be the most familiar to many, given their presence in holiday advertising, there are actually several different breeds of draft horses. Weighing up to a ton, these magnificent, muscular animals can pull and move tremendous loads. A single draft horse can haul up to 8,000 pounds. Such strength is difficult to imagine, but the lesson is more effective when I discovered what two horses…
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Harnessing Technology to Deliver Excellence in Service

By Rich Syme, Executive Vice President, Digital & Contact Center Delivery-Product Management Of my childhood memories, those that stand out most vividly are the family trips to Grandma’s house in Lyman, Wyoming. It was there we’d spend Thanksgiving, Christmas, birthdays and just about every other occasion worth celebrating. Congregating in her kitchen, we were surrounded by stories, laughter and the delicious aroma of what was cooking. Another detail I clearly recall was the black rotary phone hanging on the wall—the kind you would literally dial. It was an endless source of entertainment for my cousins and me. In those days, small…
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Staying Alert & Connected

Take financial control with immediate fraud alerts. You can check your phone for free, real-time texts that tell you when a transaction is suspicious. We’ll ask if the purchase was legitimate and you can simply reply with a yes or no answer. It’s already set up and provided without a cost to all America First Visa® cardholders. Just look for the sender AFCU FRAUD or the short code 28799 to verify the message—it’s a safe & secure way to monitor your account. And if you don’t want to receive alerts, just send STOP or CANCEL and we’ll take care of the…
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Security Update: Reduce the Risk of Identity Theft

No matter the season, cyber criminals are always busy attacking  consumers around the globe. According to experts, no one is immune to this phenomenon and, while we are all vulnerable, there are ways to minimize your risk: Be overly careful about clicking on links and attachments you didn’t request and/or don’t recognize. Limit the sensitive data stored on your devices. Use free online & mobile banking for real-time transaction and account monitoring. Don’t geotag photos on Facebook. Restrict the personal information you post on any social media site. Get free identity theft recovery services with Visa® credit cards from America…
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Security Update: Guarding Against Cybercrime

No matter the season and regardless of the economic environment, there are always criminals looking to perpetrate fraud. It can happen to anyone at any time, but here are five easy steps you can take to help protect yourself: Don’t include your Social Security and driver’s license numbers on any identifying documents Never write your PIN on cards or papers in your immediate possession Destroy confidential documents—click this link for a free shredding schedule Choose strong passwords with different letters, numbers and special characters Review your America First statements with free online & mobile banking Visit us here for news…
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Ensuring Member Success Creates A Vital Credit Union

By Rex Rollo, Executive Vice President/Chief Financial Officer In a beautiful poem titled "A Nation's Strength," Ralph Waldo Emerson reveals the true measure of any country's success. His verse, consisting of only six stanzas, has a deep and clear message. Emerson suggests it is the people of a society "not its might, riches or natural resources” that make it strong. Here at America First, we realize our health & stability are derived from the same source: the families & businesses we serve. This knowledge forms the basis of our motto, Members come first. Further, the credit union's mission statement declares…
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Security Update: How to Reduce the Rising Risk of Identity Theft

No matter the month, cyber criminals are always busy. But during the summer, when families are on vacation or enjoying weekend getaways, they step up attacks on consumers around the globe. According to experts, no one is immune to this phenomenon but there are ways to minimize your risk: Be overly careful about clicking on links and attachments you didn’t request and/or don’t recognize. Limit the amount of sensitive data stored on your devices. Use free online & mobile banking for real-time transaction and account monitoring. Don’t geotag photos on Facebook. Restrict the personal information you post on any social…
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Remembering

Remembering

By John B. Lund, President & Chief Executive Officer I was recently in a meeting during which our group leader discussed the importance and value of remembering where we came from, those who were a positive influence, and those helping to shape who we are. After some introductory comments, he turned the time over to us, allowing many to share their meaningful memories. It was an especially uplifting and motivational experience to hear heartfelt stories of parents, teachers, coaches, friends, even brief acquaintances and others observed from a distance. This exercise stirred recollections of my own, some of which I hadn’t…
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