America First Offers Leading-edge Card Security You Control

John Lund, President, America First Credit Union

By John B. Lund, President & Chief Executive Officer

I recently spoke with an America First member who was concerned about the rise in credit and debit card fraud. He enjoyed the convenience, simplicity, and advantages of paying by card, but was worried about his information being compromised at a merchant. Our member observed that some companies may be lacking the controls to properly protect his data, and he noted the surge in dishonest people who are all too anxious to rob him of his resources.

America First Credit Union and Visa® work diligently to protect you against fraudulent transactions, although the prospect of reissuing your cards and resolving disputes can be time-consuming and frustrating.

Imagine, then, the possibility of putting yourself in control of how, when, and where your debit and credit cards can be used. Think of how beneficial managing your cards in real time would be, giving you the ability to conduct transactions based on your location, the type of purchase you’re making, at which merchants you’re visiting, and at a dollar limit you’re setting. You’d also like to receive alerts notifying you when and where your card is being swiped, and be able to modify and change these controls as you see fit and while you’re on the go.

There is no need to use your imagination, because we now have this ground-breaking service available. Your credit union is proud to offer Card Guard, security you control™. This is another innovative first from America First, giving you anytime & anywhere card management.

It’s an exceptional safeguard and a flexible tool provided at no cost to our members. We appreciate and value your loyalty toward our products and services, and we are always looking for ways to add value and enhance your experience.

Download the Card Guard™ application inside free Mobile Banking for your iPhone or Android smartphone. You’re also welcome to search for Card Guard in the iTunes and Google Play stores. And be sure to visit americafirst.com for additional details.

We hope you enjoy Card Guard and continue to utilize all we offer for your financial well-being. Thank you for being a member and for the trust you place in America First. We look forward to a lifelong relationship.

America First Credit Union Unveils Comprehensive Online Money Management Tool

Riverdale, Utah – America First Credit Union today unveiled a new online tool to help members manage finances, called Money Manager. The complimentary tool, available via America First’s Online Banking platform, allows members to visually organize, track and manage all facets of their finances in one convenient location.

Features of Money Manager include automatic transaction categorization, a spending tracker, simple and secure budgeting tools, including quick and convenient access to debt a snapshot and the ability to create a financial road map. With free Online Banking and Money Manager, accounts are organized in one location and members are able to add additional accounts from other institutions to view inside the portal.

“With Money Manager, we are truly making life easier for members, enabling them access to all facets of their finances in one accessible location,” said Mike Salerno,Eservices Manager for America First Credit Union. “Convenience for our members is a primary focus and Money Manager is the ultimate money management tool.”

To access Money Manager, members log in via the Online Banking platform on the America First website and select the tab marked ‘Money Manager’ at the top of the screen. For more information about Money Manager, visit Money Manager FAQ’s or call 1-800-999-3961. 

Visit www.americafirst.com, America First Credit Union on Facebook, Twitter, @AmericaFirst 

America First Credit Union Strolls for a Cure In Support of West Haven Elementary Cancer Walk

Credit union encourages community and public to participate during ‘Survivor’s Walk’ at Eighth Annual Event May 15 

Riverdale, Utah – America First Credit Union, in support of West Haven Elementary School, will sponsor the eighth annual West Haven Elementary Hawk Walk from 7 to 9 a.m. Friday, May 15. Hosted by West Haven students, the mini Relay-for-Life raises funds for the American Cancer Society. America First will donate cookies, bottled water, a live DJ and $5 for every student walking from 7 to 8 a.m. A ‘Survivor’s Walk’ will be held at 8:45 a.m. Since its inception in 2007, the Hawk Walk has raised more than $41,000 for the American Cancer Society.

The annual event held in May is designed to encourage students and individuals to learn the principle of generosity. West Haven Elementary has continued to support the Hawk Walk by implementing donation programs across campus. Once a month, the school encourages students to participate in ‘wear a hat’ to school day, which allows them to get involved by donating $1 to the cause. Delivery and district workers are also invited to participate by donating $1 if they are wearing a hat on campus.

“The Hawk Walk is an event especially important to our employees and their families,” said John B. Lund, president and CEO of America First Credit Union. “This year, we’re encouraging cancer survivors from throughout the community to partake in a Survivor’s Walk’ and join us in this great cause. We’re honored to give $5 to every student walking, as we all know someone who is affected by this disease.”

Beginning May 11, West Haven will send fliers inviting the students’ families and friends to donate the week leading up to the Hawk Walk. A friendly competition between classes will up the ante, with a traveling ‘Golden Sneaker’ award for the two classes (grades four through six and kindergarten to third), raising the most money each day.

The Hawk Walk began in 2007 when then West Haven sixth grader, Garrett Gallegos, and his mother, Tammy, who is a Senior Vice President at America First, walked together in a Relay-for-Life. Gallegos asked if they could start a similar effort at his school to help his teacher who had two sons diagnosed with cancer. Things snowballed from there as other students wanted to lend support and raise funds for the cancer society. That first year, West Haven fifth and sixth graders held the first mini Relay-For-Life Hawk Walk. 

West Haven Elementary is located at 4385 South 3900 West, West Haven, Utah 84401. For more information on how to donate, please call 801-452-4960 or 801-452-4979.

Visit www.americafirst.com, America First Credit Union on Facebook, Twitter, @AmericaFirst on Instagram and Pinterest

America First Credit Union Holds Annual Meeting, Elects New Board Members

President and CEO John Lund states, “2014 is certainly one of the best years we’ve ever had.”

Riverdale, Utah – America First Credit Union held its 76th Annual Meeting on Tuesday, April 14, 2015. On the agenda was a board election and voting for new credit union board officers. Members voted to retain three current board members and the board itself elected new officers.

Board incumbents Lyle Adams, Joy Jex and John Spease were retained by the voting membership. The Executive Committee selected James Wendler to serve as Board Chair, Linda Carver as Vice Chair and Kenlon Reeve as Secretary.  

Held in April of each year, the purpose of the Annual Meeting is to share the financial state of the credit union and give members the opportunity to determine the course of action by electing fellow members to serve on the Board of Directors. The dedicated and qualified individuals share their time, talents and efforts without compensation, making them part of the unique cooperative, not-for-profit structure. Incumbents were elected to the Board based on absentee ballots and votes from those in attendance joining fellow Board members as the credit union’s guiding voice.

In addition, the event was streamed live via the credit union’s Twitter account for added engagement and conversations online.  

 

For more information, visit www.americafirst.com, America First Credit Union on Facebook, Twitter, @AmericaFirst on Instagram and Pinterest

America First Credit Union Awards WSU History Major with Tom Connors Memorial Scholarship

Riverdale, Utah – America First Credit Union, dedicated to financial literacy in the communities it serves, honored Ryan Gross, a Weber State University (WSU) history major, with its annual Tom Connors Memorial Scholarship for the 2015 – 2016 academic school year. Gross, a junior at WSU, received a full-year tuition and fees scholarship in the amount of $5,339.00.

The History Scholarship was established in 1993.  In 2012 the scholarship was renamed the Tom Connors Memorial Scholarship in memory of Tom Connors, a volunteer for America First Credit Union for more than 30 years. Since naming the scholarship after Connors in fall of 2012, family and friends have continued to make donations in support. To qualify for the Tom Connors Memorial Scholarship, the recipient must have and maintain a 3.0 grade point average or better with a declared major in history.

“It’s a rewarding opportunity when we are able to financially assist deserving individuals, such as Ryan, with our history scholarship,” said John B. Lund, president and CEO of America First Credit Union. “As a credit union, we are dedicated to efforts supporting our community and to making educational dreams a reality. Giving this scholarship each year in Tom’s honor is a true testament to our deep and abiding human values.” 

Connors retired from the U.S. Air Force as a Chief Master Sergeant in 1989, after serving his country for more than 30 years. In 1995, he graduated from Weber State University with a degree in history and minors in political science and anthropology. He also earned his teaching certificate in special education and taught at Canyon View Elementary in Ogden, Utah. Connors won the Sallie Mae First-Class Teacher Award, given to outstanding first-year teachers.

Connors began his volunteer service at America First Credit Union on the Credit Committee in 1982. In 1992, he was elected to the Board of Directors and later served as Chair. In addition, he served on the Nominations and Lending Committees, as advisor to the Supervisory Committee, the Marketing, Legislative, and Finance Committees, and as Chairman of the Political Action Committee. Connors was also a member of the World Council of Credit Unions, where he was a development educator and involved in the community development program. 

 

For more information, visit www.americafirst.com, America First Credit Union on Facebook, Twitter, @AmericaFirst on Instagram and Pinterest

Security Update: Guarding against Hacktivism

Law enforcement personnel and public officials are being warned of an increased risk in cyberattacks. But these kinds of electronic crimes can happen to anyone, at any time.

Hacking collectives effectively leverage open-source, publicly available information identifying people, then use that data to inflict harm and steal resources.

Compiling and posting an individual’s personal information without permission is known as doxing. This is gathered from social media and other Web sites includes home addresses, phone numbers, emails, and passwords.

While eliminating your exposure in the digital age is difficult, you can take steps to minimize your risk:

  • Carefully consider all your posts on social media sites and watch for unnecessary and revealing comments.
  • Routinely update your hardware and software, including antivirus applications.
  • Pay close attention to all emails, especially those containing attachments or links to other Web sites — they could have viruses.
  • Enable security measures to include two-factor authentication on your personal email.
  • Closely monitor your accounts for fraudulent activity with free Online & Mobile Banking.
  • Passwords should be changed regularly and be phrases of 15 characters or more.
  • Be aware of phising phone calls and emails from those pretending to know you.

To learn more, please visit us here.

Make the Most of your Home Equity

equity every day, 24/7.

A low-rate America First Home Equity Loan or Line of Credit can turn it into some serious green.

Which means money you can use to finance improvements, make upgrades, go on your dream vacation, consolidate debt — pretty much whatever you need.

With values going up and loan rates staying low, there’s never been a better time to take advantage of these resources.

Apply online here or visit a branch near you for additional information.

Equal Housing & Opportunity Lender.

America First Honors our Unique and Lasting Legacy

John Lund, President, America First Credit Union

By John B. Lund, President & Chief Executive Officer

Each spring, America First members gather to elect a volunteer Board of Directors to guide our credit union, renew our unique & lasting bond, and honor our legacy as a not-for-profit cooperative.

Held April 14, 2015 in Ogden, Utah, the 76th Annual Meeting continued the democratic tradition of voting for fellow members to provide us with direction and oversight. We were also fortunate to have civic leaders, representatives from credit union trade associations, and other dignitaries in attendance.

Board Vice Chair Barney B. Chapman, Chairman of the Board Elections Committee, oversaw the balloting, during which America First Board members Lyle B. Adams, Joy Jex and John D. Spease were elected to serve three-year terms. They, along with Linda Carver, Mr. Chapman, Edwin G. Cline, Kenlon W. Reeve, Michael R. Roden, and James G. Wendler are exceptional individuals on our Board who are dedicated to your financial well-being.

The Board subsequently chose their leadership following the meeting, with Mr. Wendler taking the role of Chair, Mrs. Carver serving as Vice Chair, and Mr. Reeve being Secretary.

Volunteers on our Board work exceptionally hard and without compensation to direct our organization in a provident and productive manner. That we benefit from the abilities of these volunteers is one of many admirable characteristics of our structure, and we are truly fortunate to have such a remarkable team working on your behalf.

We further owe a great deal of gratitude to our volunteers on the Loan Review and Supervisory Committees. The Loan Review Committee meets to conduct appeals processes for those seeking to resolve their credit situations and find solutions to financial challenges. The Supervisory Committee offers fiscal & regulatory review to ensure the credit union has judicious and sound programs, policies, and procedures.

In her remarks at the meeting, outgoing Board Chair Carver expressed appreciation to the membership for their choice in financial institutions, and congratulated the staff, management, and volunteers for their diligence in serving your needs in a remarkable fashion, year after year.

Mrs. Carver also reflected on the credit union’s strong performance across key categories in 2014 and assured all that America First, is safe, sound, secure, and stands as one of the finest institutions in the country. She further commented on our commitment to prudent growth.

I am blessed to serve with these volunteers and our remarkable team of more than 2,300 employees, who provide you and your families with the products and tools necessary to achieve financial well-being. We realize it’s essential for you to conduct business with the credit union in the manner you find most convenient, and we are a national leader in giving you anytime, anywhere access. Delivering outstanding service through all channels is of primary importance to us.

We additionally remain steadfast in promoting financial literacy, supporting schools and the communities in which we have a presence, and we will continue to pursue opportunities that facilitate the greater good through worthwhile causes, the America First Charitable Foundation, and other partnerships.

I am proud of what America First Credit Union stands for and the service we provide. I am especially thankful for your commitment to America First. We look forward to a lifetime relationship.

America First Credit Union Gets ‘Wild About Saving’ During Nation Credit Union Youth Month

Riverdale, Utah –  In celebration of National Credit Union Youth Month and in maintaining its strong dedication to youth financial literacy, America First Credit Union gets ‘Wild About Saving’ with a savings account contest that will run through the month of April, culminating Thursday, April 30.

Members aged zero through 17 who deposit money into a Share Savings Account during the month of April will be entered into eligible drawings for a $25 deposited into their account and $1,000 Coverdell Education Savings Account. Ten winners will receive a $25 deposited into their account and four winners will receive $1,000 deposited into a Coverdell Education Savings Account at America First Credit Union. Winners will be randomly selected from the pool of entrants.

Joining in the ‘Wild About Savings’ theme determined by the Credit Union National Association (CUNA), America First encourages youth members to post on their social media accounts using the dedicated hashtag #AFCUWildAboutSaving for additional entry opportunities.

“It’s so important for our youth to be engaged in a positive path towards savings goals and financial education,” said John B. Lund, president and CEO of America First. “We encourage youth to take advantage of these exciting contests and for parents to take this opportunity to teach their children the importance of saving during National Credit Union Youth Month.” 

For more information, visit www.americafirst.com, America First Credit Union on Facebook, Twitter, @AmericaFirst on Instagram and Pinterest

Security Update: On Guard against Identity Theft

According to Reuters, millions of people find themselves victims of identity theft every year.

It can happen to anyone, but here are five easy steps you can take to help protect yourself:

  • Do not list your Social Security and driver’s license numbers on your checks.
  • Install antivirus and anti-spyware software on your home computer & mobile devices.
  • Never provide anyone who calls or emails you with your personal or account data. Your credit union will never contact you first and ask you for your information.
  • Never write your Personal Identification Number (PIN) on any card or on a piece of paper kept in your wallet or purse.
  • Shred confidential documents.
  • Choose complex passwords featuring combinations of letters, numbers and special characters.
  • Review your America First accounts regularly with free Online & Mobile Banking.

And be sure to visit us here for more valuable information and tips on how we are working to protect your financial resources.